
DELIVERY INFORMATION
We aim to make your delivery process as smooth and reliable as possible. Below, you’ll find all the details about delivery times, charges, and special requirements to ensure your order arrives on time and hassle-free.

DELIVERY TIMES
We deliver within 2-3 working days using reputable overnight couriers. Deliveries will take place between 8 am and 6 pm, and you’ll receive a notification with a tracking number once your order is dispatched.
Please note: Weekends, Bank Holidays, and Public Holidays are not considered working days. If an item is out of stock, we will contact you as soon as possible to provide an estimated delivery time or suggest an alternative.

DELIVERY CHARGES
Free Delivery on orders of £100 or more.
A flat fee of £9.99 applies for orders under £100.

DELIVERY INFORMATION
Your goods may arrive in boxes or on pallets, depending on the size and quantity of your order. If your order is delivered on a pallet, please ensure that your goods-in department has safe access for unloading.
If you’re unsure about how your order will be delivered, feel free to contact us at 0161 975 5360 for more information.

We are here to assist you with any questions or special requirements

DELIVERY EXCLUSIONS
We regret that delivery is not available to the following locations:
- Offshore islands, PO Boxes, Jersey, Guernsey
- Postcodes: HS, IV, AB, KA, KW, PA, PH, ZE, BT, IM, TR, and Southern Ireland
For a delivery quote to these areas, please email customerservices@dpack.co.uk.