DELIVERY INFORMATION

We aim to make your delivery process as smooth and reliable as possible. Below, you’ll find all the details about delivery times, charges, and special requirements to ensure your order arrives on time and hassle-free.

DELIVERY TIMES

We deliver within 2-3 working days using reputable overnight couriers. Deliveries will take place between 8 am and 6 pm, and you’ll receive a notification with a tracking number once your order is dispatched.

Please note: Weekends, Bank Holidays, and Public Holidays are not considered working days. If an item is out of stock, we will contact you as soon as possible to provide an estimated delivery time or suggest an alternative.

DELIVERY CHARGES

Free Delivery on orders of £100 or more.

A flat fee of £9.99 applies for orders under £100.

DELIVERY INFORMATION

Your goods may arrive in boxes or on pallets, depending on the size and quantity of your order. If your order is delivered on a pallet, please ensure that your goods-in department has safe access for unloading.

If you’re unsure about how your order will be delivered, feel free to contact us at 0161 975 5360 for more information.

We are here to assist you with any questions or special requirements

  • “Fast delivery and availability”

    Sue Rhodes

  • “Always good quality, never any issues”

    Sarah Davies

  • “Direct packaging are always helpful and always deliver quality production time, Always on time or early, Carry on doing what you do”

    John Banton

  • “Happy with the products and fast delivery”

    PB PACKAGING GROUP

  • “The guys in Deeside are always very helpful and friendly, Always reply to emails and queries very quickly”

    Sheena Amos

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DELIVERY EXCLUSIONS

We regret that delivery is not available to the following locations:

  • Offshore islands, PO Boxes, Jersey, Guernsey
  • Postcodes: HS, IV, AB, KA, KW, PA, PH, ZE, BT, IM, TR, and Southern Ireland

For a delivery quote to these areas, please email customerservices@dpack.co.uk.